EVERYTHING YOU NEED TO KNOW/ Q&A
Camp Organization and Booking System: Everything You Need to Know
1. Camp Schedule
• Regular Hours: From 9:30 AM to 3:15 PM. Activities begin promptly at 10:00 AM after a calm and organized arrival.
• Childcare Service (Miracle Child Care):
• Morning: From 8:30 AM to 9:30 AM, with supervised free play using sports equipment.
• Afternoon: From 3:15 PM to 5:30 PM, under the same supervised free play conditions.
2. Camp Programs
We offer three distinct programs tailored to different age groups:
1. Young Children (Ages 4-6):
• Fun, age-appropriate activities such as obstacle courses and mini-games.
• [Download a sample program here].
2. Primary School (Ages 6-11):
• A variety of group activities, including frisbee, dodgeball, and mini-football.
• [Download a sample program here].
3. Secondary School (Ages 11-15):
• More technical sports such as tennis, football, and baseball, along with yoga and fitness activities.
• [Download a sample program here].
3. Specialized Football Camps
• Ages: Designed for children aged 6 to 15.
• Outdoor Focus: Most sessions take place outdoors, weather permitting.
• Coaching: Led by Ibrahim, our head coach, with personalized programs tailored to individual skill levels.
• Objective: Help children improve their football techniques while having fun.
4. Lunchtime and Hydration
• Lunch Break:
• From 12:00 PM to 12:30 PM, parents must provide a packed cold lunch.
• Coaches ensure that younger children (ages 4-6) eat their meals properly.
• Hydration: Mandatory hydration breaks are scheduled after every activity to keep all children well-hydrated.
5. New Check-In and Check-Out System
To ensure safety and organization:
• Check-In (Morning):
Parents must sign a register when dropping off their child.
• Check-Out (Afternoon):
• Parents must sign the register again when picking up their child.
• Names of authorized adults to pick up the child must be provided during registration.
6. Booking and Information Collection System
1. Step 1: Booking Confirmation
• Once the booking and payment are completed, parents will receive an immediate confirmation email.
2. Step 2: Mandatory Google Forms Submission
• Shortly after confirmation, parents will receive a second email containing a link to a Google Form. This form must be completed as soon as possible and collects essential information, such as:
• Medical details (allergies, dietary requirements, medications).
• Emergency contact details.
• Authorized adults for child pick-up.
• Important: This form must be completed at least 48 hours before the start of the camp, or the child will not be allowed to attend.
3. Step 3: Final Email with Details and WhatsApp Invitation
• On the Friday or Saturday before the camp starts, parents will receive a final email with:
• The exact location of the camp.
• Final instructions (list of items to bring, reminders).
• An invitation to join a WhatsApp group specific to the camp week.
7. WhatsApp Group for Real-Time Updates
The WhatsApp group is a practical tool to ensure parents stay informed throughout the camp week:
• Benefits for Parents:
• Receive daily summaries of the activities.
• Access photos or videos of the children during activities (with prior authorization through the Google Form).
• Get real-time updates on last-minute information or changes, which may be missed in emails.
Why Join the WhatsApp Group?
• While we will still send informational emails, they can sometimes be overlooked.
• The WhatsApp group offers a faster and more direct communication channel, ensuring parents do not miss any important updates.
Group Rules:
• This is not a discussion group for parents. To avoid notification overload, only the team will post updates.
• It is solely for providing daily updates and key information.
8. Encouraging Punctuality
Punctuality is essential for smooth operations:
• Activities begin at 10:00 AM sharp, so arriving on time or early ensures a calm and stress-free start for the children.
• Late arrivals can disrupt the schedule and create unnecessary stress for both the child and the team.
• If you use the childcare service, we recommend arriving a few minutes before 9:30 AM to facilitate check-in.
9. Illnesses or Absences
If a child is unable to attend the camp due to illness, parents will not lose their reservation. The child will be allowed to return on a later date chosen by the parents, at any point during the year.
• Conditions: Parents must notify us at least 48 hours in advance. A medical certificate or appropriate documentation is required to confirm the illness or reason for absence.
This policy ensures flexibility for families while maintaining the organization of our camps.