Questions & Answers
Everything you need to know before booking
Times, programmes, meals, safety, booking: the answers to the questions parents ask us most.
Horaires, programmes, repas, sécurité, inscription : les réponses aux questions les plus fréquentes.
1 · Camp schedule
- Miracle Child Care, morning8:30 to 9:30 am
- Standard drop-offfrom 9:30 am
- Activities9:30 am to 3:15 pm
- Lunch, all together12:00 to 12:45 pm
- Miracle Child Care, afternoon3:15 to 4:45 pm
Miracle Child Care runs as supervised free play with sports equipment, morning and afternoon.
La garderie Miracle Child Care se fait en jeu libre encadré, matin et après-midi.
2 · Camp programmes
The camps are open to children aged 4 to 15. Within the camp, children are grouped by age and by level. A child on the edge of two groups is placed where they will do best, the coaches decide with you on the first morning.
Fun, age-appropriate activities such as obstacle courses and mini-games, in a smaller group with a coach who keeps an eye on everyone.
A variety of group activities, including frisbee, dodgeball and mini-football, plus the daily theme shared by the whole camp.
More technical sports such as tennis, football and baseball, along with yoga and fitness activities.
Run by our football coaches, with personalised programmes tailored to individual skill levels, improving technique while having fun. Sessions run outdoors whenever the weather allows. Children aged 4 and 5 join the young children's group rather than this one.
3 · Lunch and hydration
From 12:00 to 12:45 pm, parents provide a packed cold lunch. HOLICAMP does not provide meals.
Coaches make sure that younger children (4 to 6) eat their meal properly.
Hydration breaks are scheduled after every activity. Please send your child with a labelled water bottle.
4 · Check-in and check-out
Parents sign the register when dropping off their child.
Parents sign the register again at pick-up. The names of the adults authorised to collect the child are given at registration.
⏰ Punctuality matters. Activities start at 9:30 am: arriving on time, or a little early, makes for a calm start. Late arrivals hold up the programme and leave a child joining a group that has already begun. If you use the childcare service, arriving a few minutes before 9:30 am makes check-in easier.
Les activités commencent à 9 h 30. Arriver à l'heure, ou un peu avant, permet un démarrage calme pour les enfants.
5 · Booking and information
Once the booking and payment are completed, you receive an immediate confirmation email.
A second email brings a link to a form: medical details (allergies, dietary requirements, medication), emergency contacts, and the adults authorised to collect your child.
It must be completed at least 48 hours before the camp starts, otherwise the child cannot attend.
On the Friday or Saturday before the camp, a final email gives the exact meeting point, the list of things to bring, and an invitation to the WhatsApp group for that week.
6 · The WhatsApp group
- A daily summary of the activities.
- Photos or videos of the children, only if you allowed it in the form.
- Last-minute information, faster than by email.
It is not a discussion group between parents: only the team posts, to avoid a flood of notifications. It exists for camp information.
Ce n'est pas un groupe de discussion : seule l'équipe y publie.
7 · Illness and absence
If a child cannot attend because of illness, the booking is not lost: the child can come back on a later date chosen by the parents, at any point during the year.
Conditions: tell us at least 48 hours in advance, and provide a medical certificate or equivalent proof.
For cancellations and refunds in general, everything is set out in our refund policy.
A question we have not answered?
Write to us, we reply within 48 hours.
Écrivez-nous, on répond sous 48 heures.